Terms & Policies

 

RESERVATION POLICIES:

Reservations are recommended to ensure availability for your desired dates.  To reserve any of our programs, we require a credit card number, expiration date, CVC code, as well as the postal code associated with the billing address for the card.  We do not charge anything to the card until the day of.  

CANCELLATION POLICY:

Cancellations happen for many different reason.  Sometimes our vacation plans change at the last minute and we completely understand.  On our side, a late cancellation may mean that another interested customer will not have the opportunity to paddle.  To ensure that everyone has a fair chance at equipment we ask that all reservations cancelled outside of 48 hours. Reservation cancelled inside of 48 hours are subject to a 25% fee of the reservation amount.  To avoid this charge please cancel a booking as soon as you know your plans are changing.  

Liability Release form:

Each rental is subject to our liability release form.  Below is a copy that everyone must fill out.  

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